Privacy Policy

1. Introduction

This Privacy Policy sets forth how Digital Architect ("We", "Us", or "Our") collects, uses, protects, and discloses personal information when You interact with our agency website and engineering services.

We strictly uphold the provisions of the South African Protection of Personal Information Act (POPIA), Act No. 4 of 2013, ensuring your personal data is processed lawfully, transparently, and securely.

2. Information We Collect

When You engage with Digital Architect, we may collect the following categories of information:

• Contact Details: Your name, business name, official email address, and WhatsApp/telephone number provided via direct inquiry links.
• Project Specifications: Technical requirements, business goals, and operational details shared during consulting conversations.
• Automated Telemetry & Log Data: Basic browser metadata, IP address, and interaction diagnostics collected anonymously for website uptime, security, and performance verification.

3. Purpose of Data Processing

We process Your personal information solely for legitimate business operations:

• Responding directly to project inquiries and booking architectural consultations.
• Preparing quotes, project agreements, and milestone deliverables.
• Maintaining infrastructure integrity, DDOS prevention, and security monitoring.

4. Cookies and Web Analytics

Our web platform uses strictly minimal, privacy-respecting cookies and essential session headers to enable navigation, routing, and basic functional caching. We do not sell, rent, or trade client telemetry or visitor logs to third-party ad networks.

5. Data Retention & Security Measures

We implement industry-standard encryption, SSL protocols, and restricted access protocols to safeguard all client communication and project source code. Your information is stored only for as long as necessary to fulfill project requirements and comply with statutory accounting records.

6. Your POPIA Rights

Under South African data privacy legislation, You possess the right to:

• Request confirmation of the personal data We hold concerning your business.
• Request correction or deletion of outdated or inaccurate personal records.
• Object to the processing of personal data on reasonable grounds.